6+ hour, 11+ min ago  (1016+ words) As digital adoption deepens across India's Tier-II and Tier-III markets, customer expectations are increasingly being shaped not by insurance companies, but by e-commerce, fintech, and on-demand digital platforms. Consumers now expect the same speed, convenience, and personalisation from insurers that…...

3+ mon, 2+ week ago  (1116+ words) Goutam Datta, Chief Information & Digital Officer, Bajaj Life Insurance, reflects on a six-year transformation that has redefined how life insurance is sold, issued, and experienced in India. "We started this journey five to six years back. By now, it has…...