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News
Life CCC sanctions insurer over inaccurate and delayed annual notices
13+ hour, 26+ min ago (534+ words) The Life Insurance Code Compliance Committee (Life CCC) has sanctioned a life insurer after more than 10,000 breaches meant customers received annual notices that were inaccurate, incomplete or issued late. Between August 2024 and January 2026, the insurer failed to include relevant policy benefits,…...
Life CCC sanctions insurer for collecting medical information without valid consent
5+ mon, 4+ week ago (393+ words) Between March 2020 and March 2024, the insurer requested and collected medical information during underwriting without first obtaining consent using the prescribed authority wording. In total, 2,171 applications were affected, impacting more than 2,000 customers. Chair of the Life CCC, Jan McClelland AM, emphasised…...