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News
Record AFCA complaints mask a worse story in insurer compliance data
1+ mon, 1+ week ago (730+ words) Insurance Business Record AFCA complaints mask a worse story in insurer compliance data Claims handling failures were accumulating well before policyholders reached the ombudsman Rejection of claim complaints for comprehensive vehicle insurance rose 47% in 2025-26, superannuation insurance claim rejection complaints climbed…...
Scam losses cluster at the life moments insurers cover
2+ mon, 1+ week ago (143+ words) Read next: Cyber’s most passionate advocates are gathering on a pier this July Read next: Highly significant cyber incidents return after five years For personal-lines insurers, the 35-to-44 finding places the peak-exposure group at the very point of buying the…...
Prudential Life pegs client compensation at ¥4.7 billion
3+ mon, 2+ week ago (660+ words) Insurance Business Prudential Life pegs client compensation at ¥4.7 billion Regulator widens probe as employee fraud count tops 100 Prudential Life Insurance Co. is facing a ¥4.7 billion compensation bill after an internal review confirmed that more than 100 current and former employees took…...
Prudential of Japan extends new business halt after misconduct
4+ mon, 3+ week ago (585+ words) Insurance Business Prudential of Japan extends new business halt after misconduct Extension tied to fixing sales practices and management systems Prudential Life Insurance Company, Ltd. (“Prudential of Japan” or “POJ”) has extended its suspension of new business in Japan for…...